Privacy policy



WHO WE ARE

This website (MELLERBRAND.COM) is owned by STELLIO VENTURES SL (hereinafter "Mellerbrand"), registered in accordance with Spanish legislation, with NIF B-66279118 and registered in the Commercial Register of Barcelona, Volume: 44272, Folio: 147, Sheet: 451644, Entry: 1, and with registered office at Calle Aragón 247, Entresuelo 1a, 08007 Barcelona, Spain.

INFORMATION AND CONSENT

By accepting this Privacy Policy, the user (hereinafter "User" or "Users") is informed and gives their free, informed, specific, and unequivocal consent for the personal data provided through the website located at the URL https://www.mellerbrand.com/ (hereinafter the "Website") to be processed by Mellerbrand, as well as the data derived from their browsing and any other data they may provide in the future.

The User is required to read this Privacy Policy carefully, which has been drafted in a clear and simple manner to facilitate understanding, so that the User can freely and voluntarily determine whether they wish to provide their personal data to Mellerbrand.



This Privacy Policy describes how MELLERBRAND.COM (the "Site" or "we" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the Site.


Collection of personal information

When you visit the web, we collect certain information about your device, your interaction with the web and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as "Personal Information." Please see the list below for more information about what personal information we collect and why.



Information about the device

  • Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you see, search terms and how you interact with the web.
  • Purpose of collection: to accurately load the web for you and perform analytics on the use of the web to optimize it.
  • Collection source: Automatically collected when you access our Site using cookies, file files, logging, web beacons, tags, or pixels.
  • Disclosure for commercial purposes - Shared with our Shopify processor.



Order information

  • Examples of personal information collected: name, billing address, shipping address, information payment (including credit card numbers, Paypal account, google or amazon pay accounts), email address and phone number.
  • Purpose of collection: to provide you with products or services to fulfill our contract, to process your information payment, arranging for shipping and providing you with invoices and/or order confirmations, communicating with you, screening our orders for risk or fraud and, where consistent with preferences you have shared with us, providing you with information or advertising related to our products or services.
  • Collected font: collected from you.
  • Disclosure for commercial purposes: shared with our Shopify processor.

Customer service information

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, Paypal account , Google or Amazon Pay accounts), email address and phone number.
  • Purpose of collection: to provide customer support.
  • Pickup font: Pickup from you.


Minor age

This website is not intended for persons under 14 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and you believe that your child has provided us with Personal Information, please contactcontact us at info@mellerbrand.com to request its removal.

 

Sharing Personal Information

 

We share your personal information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information we receive, or to protect our rights.

For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org /understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising at:



In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.



Use of Personal Information

We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on newthe products, services and offers.


Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:


  • Your consent;
  • The execution of the contract between you and the web;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.



Retention

When you place an order through our website, we will retain your personal information for our records, unless you ask us to delete it. For more information about your right to cancel, see the "Your Rights" section below.



Automatic decision making

If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making have a legal effect on you or significantly affect you.

We do not perform fully automated decision-making that has legal or significant effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud that has no significant or legal effect on you.

Services that include elements of automated decision making include:


  • Temporary deny list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.
  • Temporary denial of credit cards associated with denied IP addresses. This deny list persists for a small number of days.




Sale of Personal Information

Our website may sell Personal Information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").

  • CATEGORIES OF INFORMATION SOLD;
  • INSTRUCTIONS ON HOW TO OPT-OUT OF THE SALE;
  • IF YOUR COMPANY SELLS INFORMATION ON MINORS (MINORS UNDER 16 YEARS OLD) AND IF YOU OBTAIN AFFIRMATIVE AUTHORIZATION;


Your Rights


GDPR

If you reside in the EEA, you have the right to access the personal information we hold about you, to move it to a new service, and to request that it be corrected, update or delete your personal information. If you wish to exercise these rights, please contact us at info@mellerbrand.com.


Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.


CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), to have it a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at info@mellerbrand.com.


If you would like to designate an authorized agent to make these requests on your behalf, please let us know when you contact us.


Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example, if they are visiting the website for the first time or if they are frequent visitors.

We use the following cookies to optimize your experience on our site and to deliver our services.

 

Name

Function

_ab

Used in connection with admin access.

_secure_session_id

Used in connection with browsing through a storefront.

cart

Used in connection with the shopping cart.

cart_sig

Utilizado en relación con el proceso de compra.

cart_ts

Used in connection with the payment

checkout_token

Used in connection with the payment

secret

Used in connection with the payment

secure_customer_sig

Used in connection with the client log in

storefront_digest

Used in connection with the client log in

_shopify_u

Used to help update the customer's account information. 


Informes y análisis

 

Name

Function

_tracking_consent

Tracking preferences

_landing_page

Website tracking

_orig_referrer

Website tracking

_s

Shopify analysis.

_shopify_s

Shopify analysis.

_shopify_sa_p

Shopify analysis marketing-related and associated

_shopify_sa_t

Shopify analysis marketing-related and associated

_shopify_y

Shopify analysis.

_y

Shopify analysis.


The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please note that deleting or blocking cookies may adversely affect your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, which can usually be found in the "Tools" or "Preferences" menu of your browser. You can find more information on how to modify your browser settings or how to block, manage or filter cookies in your browser's help file or through sites such as www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

 

Do Not Track

Please note that, because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal from your browser.


Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.


Contact

For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at info@mellerbrand.com or by mail using the details below:
Carrer de Aragón, entresuelo 1ª, 08007, Barcelona, Barcelona, Spain.
Last updated: 16/05/2022
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here:
  • UK: https://ico.org.uk/make-a-complaint/
  • EU+NORWAY+ISLAND+LIECHTENSTEIN: CEPD
  • USA: FCC